PROJECT SAGE IS HIRING
OFFICE MANAGER
Location: Lakeville, CT | Full-Time, Non-Exempt (37.5 hours/week, on-site)
JOB DESCRIPTION
Who We Are
Project SAGE is a domestic violence prevention education agency in northwest Connecticut. Our mission is to create social change by challenging attitudes and beliefs about power, control, and gender norms. We envision a world where everyone can be themselves, have healthy relationships, and live free from interpersonal relationship violence. We are a compassionate, committed team working toward a safer, more just future.
Who You Are
As the Office Manager, you will serve as the operational backbone of Project SAGE — making sure our office and administrative systems run smoothly so our team can focus on supporting survivors and creating social change. You are energized by the chance to wear many hats and make a tangible difference every day. Whether you are welcoming a visitor, troubleshooting an office issue, or improving a back-end process, you move easily between details and big-picture needs. Organized, proactive, and solutions-driven, you love building systems, fixing inefficiencies, and helping a mission-driven team do their best work. You bring compassion, hustle, and a strong sense of purpose to everything you do — and you are excited to roll up your sleeves to help Project SAGE in our work to end interpersonal relationship violence.
What You Will Do
Reporting to the Director of Operations, you will support all departments and help ensure smooth daily operations across Project SAGE, including:
1. Office Management and Operations
Open and close the office daily (Mon-Fri, 8:30 AM - 4:30 PM).
Serve as the first point of contact for visitors; answer phones and manage incoming / outgoing mail (physical and email).
Maintain office facilities, supplies, equipment, and agency vehicle; troubleshoot and coordinate with vendors as needed.
Keep the workspace organized and efficient — both physically and digitally.
Support safety, security, and emergency preparedness efforts.
Continuously improve office processes to boost efficiency and effectiveness.
2. Administrative Support Across Departments
Support HR functions including recruiting, onboarding, and maintaining employee records.
Assist with finance tasks such as processing deposits, paying bills, managing petty cash, and preparing for audits.
Support fundraising efforts by processing donations, maintaining donor records, and helping coordinate development materials.
Support the Board of Directors by scheduling meetings, preparing materials, and maintaining documentation.
3. Reinforce a Positive Agency Culture
Create a warm, welcoming environment for staff, visitors, and clients.
Foster a positive, inclusive workplace culture that emphasizes collaboration, respect, and safety for all.
Model trauma-informed, survivor-centered practices.
What You’ll Bring
We’re looking for someone who:
Is a natural organizer, able to juggle multiple tasks across departments while keeping an eye on the details.
Is proactive and always looking for ways to improve processes, making workflows more efficient.
Has a flexible, problem-solving mindset and enjoys taking on new challenges.
Is tech-savvy and quick to learn new systems and tools for organization and communication.
Maintains a warm, compassionate, and professional demeanor, contributing to a positive office atmosphere.
Exercises discretion and integrity, managing sensitive and confidential information appropriately.
Is enthusiastic about and committed to Project SAGE’s mission and values.
Minimum Qualifications
Associate’s or Bachelor’s degree or equivalent life experience
At least 3 years of experience in office administration, operations, or administrative support.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Comfortable using Microsoft Office (Word, Excel, Outlook) and Google Workspace.
Ability to maintain confidentiality and professionalism.
Willingness to obtain domestic violence counselor certification (training provided).
Clear commitment to Project SAGE’s mission and values.
Preferred Qualifications
Experience supporting HR, finance, development, or facilities functions.
Familiarity with nonprofit operations or mission-driven organizations.
Experience with project management tools like Asana.
Experience supporting Boards of Directors or nonprofit governance.
Familiarity with trauma-informed and survivor-centered practices.
Bilingual (especially Spanish) is a plus.
Special Requirements
Willingness to answer and direct agency hotline calls when advocates are unavailable (training provided).
Willingness to drive for agency-related reasons which requires a valid driver’s license and insurance. Agency vehicle may be available for use or mileage will be reimbursed.
Flexibility to work outside normal hours as needed (occasional).
Physical Expectations
Ability to sit or stand at a desk for extended periods, lift up to 20 pounds occasionally, and move around the office (including using stairs).
We are happy to make reasonable accommodations for qualified candidates with disabilities.
We Offer
Compensation: Base hourly rate of $26.67–$29.74 based on experience, skills, and the potential you bring to the team (salary range of $52,000–$58,000)
Schedule: Full-time, non-exempt, 37.5 hours/week on-site at our Lakeville, CT office, with overtime eligibility.
Benefits: up to 24 days of paid time off per year, 11 federal paid holidays, health and dental insurance, flexible spending account, retirement plan with 4% employer match, and life insurance.
Meaningful Work: An opportunity to help survivors rebuild their lives and contribute to lasting change in the community.
Supportive Culture: A workplace rooted in compassion, collaboration, inclusion, and courage — where your work is valued, and your growth is supported.
How to Apply
Please send your resume and a brief cover letter to careers@project-sage.org. Applications will be reviewed on a rolling basis. We encourage you to apply even if you don’t meet every single qualification. If you’re enthusiastic about the role and our mission, we want to hear from you!
Project SAGE is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all.